Policies, Terms, and Legal Stuff

If you are a business customer

If you are a prospect

Other ways we may process your personal information

In some circumstances, you may be required by law, or under contract, to provide personal data, such as your name, business and job title. If you do not provide this data to us, we will not be able to provide our product and services to you.

Our use of the RevvedUp platform

We also use our own RevvedUp platform to generate AI-driven insights that help us develop innovative targeted campaigns, optimise performance, and drive conversions with greater ease.

As part of this, we process personal information collected from third party data brokers and publicly available sources on the internet. This personal information may include identity, contact and professional information. To collect this information, we often use technology, such as web crawling and data scraping. Our lawful basis for collecting your personal data is legitimate interest, namely our business interest to develop and grow our business, including through direct marketing.

We may also leverage artificial intelligence and profiling to:

• To carry out research and generate bespoke insights on accounts and prospects
• Have agents crawl the web and summarize information found
• To store information and enrich CRM data
• To personalise marketing communications and run outbound campaigns
• To engage across social media, web,direct mail and other forms of communication
• To transcribe and analyse calls and other information
• To provide call scripts and analyze calls in real time

We do not use AI or profiling in a way that produces legal or similarly significant effects.

Please get in touch with us if you would like to learn more about how we use AI and profiling in our business.

When we access or share your information

Like most businesses, sometimes we have to share your personal information with third parties to help provide our services to you or comply with our own legal obligations.

Categories of third party providers

The categories of third parties we may share your personal data with include:

• Third party service providers: We may share your personal data with third party service providers, and businesses that process your personal data on our behalf ('processors' and 'subprocessors'), to help provide our products or services to you. We also use third-party processors for other business functions such as managing newsletter subscriptions, sending customer surveys, and hosting our website. We may also share your information if you integrate a third-party service into your use of our products. For example, we may allow you, at your option, to sign in using your Gmail account.

• Advertising companies: We may share your personal data with social media providers and advertising companies for the purpose of targeted advertising.
• Third party professionals and advisors: We may share your personal information when necessary, such as with tax consultants, lawyers and our externally appointed data protection officer
• Law enforcement, regulators and other government agencies: When required by law we may need to share your personal data.
• Corporate affiliates: Such as other entities in the RevvedUp group.
• Mergers and acquisitions: Finally, if RevvedUp AI Ltd. is acquired by or merges with another company, we may need to share your personal information for this purpose.

Use of third party analytics providers

We utilize third-party analytics providers to enhance our website's performance and user experience. These providers may collect information about your interactions with our site through cookies and similar technologies. This data helps us understand user behavior, improve our services, and deliver targeted advertising.

Please note that under some data protection regulations, the sharing of personal information with third-party analytics providers may be considered a "sale" of personal information.

Data sharing outside of the UK

RevvedUp AI Ltd. is a UK company. Our products and other web properties are operated globally, with primary servers currently located in the United Kingdom. We may store and process data in various locations worldwide to ensure optimal performance and reliability. If you are located in the European Union, UK, or elsewhere outside of the United States, please be aware that any information you provide to us may be transferred to, stored, and processed in multiple countries, including the United States.

Whenever we need to use third parties, including processors and subprocessors (businesses that process your personal data on our behalf) that are based outside the UK, we make sure they have either:

• An adequate data protection regime in place to ensure your personal data remains protected (known as 'adequacy')
• There are appropriate safeguards in place (as per Article 46, 47 or 49 of the UK GDPR)

For more information about these safeguards, or if you would like a copy, please get in touch with us at security@revvedup.ai

How long we keep your personal information for

We only ever keep your personal information for as long as we have a legitimate business reason to retain it. We will retain Customer Information in accordance with our Customers instructions. When we no longer have a business reason to keep your information, we securely delete or anonymise it.

How we secure your data

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. In addition, we go to great lengths to secure your data at rest. For more information about how we keep your information secure, please review our security overview.

Your rights with respect to your information

Where we are the controller of your personal information, depending on the privacy laws in your jurisdiction, you have the following rights (subject to certain exceptions):

• Right to access: You have the right to ask us if we process your personal information and for copies of your personal information
• Right to be informed: You have the right to be informed about how we process your personal information
• Right to rectification: You have the right to ask us to correct personal information you think it inaccurate
• Right to erasure: You have the right to ask us to delete your personal information in certain circumstances
• Right to restrict processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances
• Right to information portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
• Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances

Right to withdraw consent: You have the right to withdraw your consent at any time.

United States specific information

If you are in the United States, we process your personal information as follows:

• Categories of personal information: We may process the categories of personal information set out in this privacy notice.
• Sources: We may collect or receive personal information from the sources set out in this privacy notice.
• Business and commercial purposes personal data is used: We may use personal information for the purposes set out in this privacy notice.
• Retention: We will keep personal information in line with the criteria set out in this privacy notice.

Depending on where you live in the United States, you may have the following rights (subject to certain exceptions):

• Right to know: You can request information about how we have collected, used and shared your personal information during the past 12 months. We have made this information available by including it in this privacy notice.
• Right to delete: You can ask us to delete the personal information that we collected about, subject to certain exceptions (such as if we are legally required to keep information).
• Right to opt-out of sale or sharing: You have the right to request that we stop selling or sharing your personal information.
• Right to correct: You may ask us to correct inaccurate information that we hold about you.
• Right to limit use or disclosure of sensitive personal information: You can direct us to only use your sensitive personal information (for example, your debit card or credit card number or precise geolocation) for limited purposes, such as providing you with the services you requested.
• Right to non-discrimination: You have the right to not be discriminated against for exercising your privacy rights

How to exercise your privacy rights

Many of these rights can be exercised by signing in and updating your account information.

If you have questions about exercising these rights or need assistance, please contact us at security@revvedup.ai. If an authorized agent is corresponding on your behalf, we will need proper authorisation from the account holder before proceeding.

Complaints or queries

Please get in touch with us if you have any complaints or queries about how your personal information is processed.

You have the right to raise a complaint with the supervisory authority in the jurisdiction you live, work or where the infringement took place. In the UK, this is the Information Commissioner's Office. If you need support, you can get in touch with the ICO here.

If you do have a query or a complaint, we would really appreciate the opportunity to respond to your concern in the first instance so please get in touch with us.

Changes & questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify users.

Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at security@revvedup.ai and we'll be happy to try to answer them!